As an independent travel agent, we are not obliged to sell you one type of product. In other words, we can sell you a completely tailor made holiday that specifically satisfies your wants and needs. We’re part of one of the largest travel companies in the world, dnata, meaning we have access to over 200 tour operator suppliers at competitive rates. You have a huge choice in holiday type and destination, but with our personal service and expertise, we narrow it down for you, so you do not have to spend days researching your holiday – that’s our job and we love it!
Yes. We are members of Global Travel Group, therefore have access to their ATOL certificate, or when using another tour operator, such as Thomas Cook, you will be covered by their ATOL.
Rest assured, we offer the Global Travel Group Protection Guarantee. This means that your payment is protected by The Global Travel Group Ltd’s Client Account and is not available for use by us, the travel agent. All your payments are made to The Global Travel Group Ltd Client Account and are held there until payment is due to the Operator. In the unlikely event of the failure of the package organiser (us, the travel agent), your money is safe and secure in the Client Account. The Global Travel Group Ltd will assist you in finding suitable alternative travel arrangements or, if appropriate, to obtain a refund. To ensure your money is protected make your payments to The Global Travel Group Ltd Client Account.
You must make sure you have a valid, acceptable passport, any required VISA’s and other travel documents for your final destination and any other places in between. British citizens holding a UK passport should note that some countries require a passport to remain valid for a minimum period after the date of entry to their country (usually six months). Please ensure that you give the correct spellings of your details when booking. If there any any mistakes there will be a charge to reissue documentation from the airline.
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